Terms of Use & Privacy Policy

This page sets out the terms governing your use of the website evasan.com (the website) and explains how SOS EVASAN S.A. (Evasan, we, us, our) collects and processes personal data of visitors to the website.

These terms apply only to your use of the website and to the data we collect through it. They do not govern any insurance product, application, or contract. Insurance coverage, applications, claims, and any related agreements are governed by separate documents provided to you during the relevant process, and those documents prevail over this page in case of any conflict.

By using the website, you accept the Terms of Use below and acknowledge the Privacy Policy that follows.

Part A: Terms of Use

1. Who we are

The website is operated by SOS EVASAN S.A., a company registered in Switzerland, with its registered office at Route de L'Etraz 12c, CH-1267 Vich, Switzerland. Evasan is a trusted administrator of health insurance solutions for international students in Switzerland.

2. Purpose of the website

The website provides general information about Evasan and the student health insurance solutions it administers, and allows visitors to request a quote or contact us. Information published on the website is for general guidance only. It does not constitute a binding offer of insurance, legal advice, or a guarantee of coverage, price, or eligibility.

Any quote, premium, deductible option, or coverage detail shown on the website is indicative and may change. The terms that actually apply to you are confirmed only in the insurance documentation issued during the application process.

3. Acceptable use

When using the website, you agree to:

Use the website only for lawful purposes and in accordance with these terms.
Provide accurate information when submitting a quote request or contact form.
Refrain from attempting to gain unauthorised access to the website, its servers, or any connected systems.
Refrain from introducing malicious code, scraping content at scale, or interfering with the normal operation of the website.

4. Intellectual property

All content on the website, including text, graphics, logos, images, and the overall design, is owned by Evasan or its licensors and is protected by applicable intellectual property laws. You may view and print pages for your own personal, non-commercial use. You may not reproduce, distribute, modify, or republish any part of the website without our prior written consent.

5. Links to third-party websites

The website may contain links to external websites operated by third parties. We provide these links for convenience only and do not control or endorse those websites. We are not responsible for their content, availability, or privacy practices.

6. Limitation of liability

We make reasonable efforts to keep the information on the website accurate and up to date, but we do not warrant that it is complete, current, or free of errors. To the extent permitted by Swiss law, Evasan excludes liability for any loss or damage arising from the use of, or inability to use, the website, or from reliance on any information published on it. Nothing in these terms excludes liability that cannot be excluded under applicable law.

7. Availability

We aim to keep the website available at all times but cannot guarantee uninterrupted access. We may suspend, withdraw, or change all or part of the website without notice for operational, maintenance, or other reasons.

8. Changes to these terms

We may update these Terms of Use from time to time. The version published on the website, with the date shown at the top of this page, is the version that applies. Your continued use of the website after any change constitutes acceptance of the updated terms.

9. Governing law

These Terms of Use are governed by Swiss law. The competent courts at the registered office of Evasan have jurisdiction over any dispute, subject to any mandatory legal provisions that grant you the right to bring proceedings elsewhere.

Part B: Privacy Policy

This Privacy Policy explains how we collect, use, and protect personal data of visitors to the website. It is provided in line with the Swiss Federal Act on Data Protection (FADP) and, where applicable, the EU General Data Protection Regulation (GDPR).

This policy covers data collected through the website only. Personal data processed in connection with an insurance application, policy, or claim is handled under the separate documentation provided during those processes.

1. Data controller

The controller responsible for personal data collected through the website is:

SOS EVASAN S.A., Route de L'Etraz 12c, CH-1267 Vich, Switzerland. Email: info@evasan.com. Telephone: +41 22 929 52 51 (Monday to Friday, 8:00 to 17:00).

2. What data we collect

We collect the following categories of personal data through the website:

Data you provide directly: for example your name, email address, telephone number, country, and any details you include when you request a quote or contact us.
Technical and usage data: for example your IP address, browser type, device information, pages viewed, and the date and time of your visit, collected automatically through cookies and similar technologies.

We do not seek to collect sensitive personal data through the general website. Please do not submit health information through the website contact or quote forms; such information is handled through the dedicated insurance application process.

3. How we use your data

We use personal data collected through the website to:

Respond to your enquiries and provide the quote or information you request.
Operate, maintain, and improve the website and its content.
Understand how visitors use the website through analytics.
Comply with our legal obligations and protect our legitimate interests.

4. Legal basis for processing

Where the GDPR applies, we rely on the following legal bases: your consent (for example for non-essential analytics cookies); the performance of steps taken at your request before entering into a contract (for example responding to a quote request); our legitimate interests (for example securing and improving the website); and compliance with legal obligations. Under the FADP, we process personal data in good faith, for the purposes described here, and in a proportionate manner.

5. Cookies and tracking technologies

The website uses cookies and similar technologies. We use:

Essential cookies, which are necessary for the website to function and cannot be switched off.
Analytics cookies, such as Google Analytics, which help us understand how visitors use the website.

Non-essential cookies are used only with your consent, which you give through the cookie banner shown when you first visit the website. You can withdraw or change your consent at any time through the cookie settings, and you can also manage cookies through your browser settings. Some third-party providers may process data outside Switzerland and the EU; where they do, appropriate safeguards are applied as described below.

6. Sharing your data

We do not sell your personal data. We may share it with:

Service providers who help us operate the website and our services, such as hosting, analytics, and marketing providers, acting on our instructions.
Insurance partners and underwriters, where this is necessary to handle a request you have made.
Authorities or third parties where required by law or to protect our legal rights.

7. International transfers

Some of our service providers are located outside Switzerland and the European Economic Area. Where personal data is transferred to such countries, we ensure an adequate level of protection through appropriate safeguards, such as recognised adequacy decisions or standard contractual clauses.

8. How long we keep your data

We keep personal data only for as long as necessary for the purposes for which it was collected, including to respond to your enquiry and to meet legal, accounting, or reporting requirements. When data is no longer needed, we delete it or anonymise it.

9. Your rights

Subject to applicable law, you have the right to:

Request access to the personal data we hold about you.
Request that inaccurate or incomplete data be corrected.
Request the deletion of your data in certain circumstances.
Object to or request the restriction of certain processing.
Withdraw your consent at any time, without affecting processing carried out before withdrawal.
Request that your data be provided in a portable format, where this right applies.

To exercise any of these rights, contact us at info@evasan.com. You also have the right to lodge a complaint with the competent data protection authority. In Switzerland this is the Federal Data Protection and Information Commissioner (FDPIC).

10. Data security

We apply appropriate technical and organisational measures to protect personal data against loss, misuse, and unauthorised access. While we take reasonable steps to safeguard your data, no transmission over the internet can be guaranteed to be completely secure.

11. Children

The website is intended for adults, in particular students of legal age. We do not knowingly collect personal data from children. If you believe a child has provided us with personal data, please contact us so that we can remove it.

12. Changes to this policy

We may update this Privacy Policy from time to time. The version published on the website, with the date shown at the top of this page, is the version that applies.

13. Contact

For any question about these terms or about how we handle your personal data, please contact us: